1. WORLDWIDE SHIPPING SERVICE

We are glad to bring our customers great value and service. That’s why we provide worldwide shipping from our warehouses in China by ePacket or EMS to over 200 countries.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

We aim to offer free shipping services but all orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. RicaFeliz Jewerly® is not associated with these fees. All fees are to be paid for by the customer.

For USA national shipping we use United Parcel Service (UPS).

At this time, we can only ship to one address per order, no multiple shipping address is allowed.

 

2. CUSTOMS

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

3. SHIPPING TIME

Orders placed 24/7 with selected Shipping Method will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays (as well as, on holidays) will begin processing the following business day.

Shipping time varies by location. For international shipping, estimated time is 45 business days. For national USA shipping, delivery time takes up to 7 business days.

Shipping time schedule is specified for each product in order to inform the customers about estimated delivery time due to the chosen destination and/or shipping method (logistic carrier).

 

4. TRACKING INFORMATION

All customers will receive a confirmation email with tracking information when the order has shipped.

For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out!